# Fehlermeldung bei Installation von OpenTAP 9

**URL:** <https://forum.opentap.io/t/fehlermeldung-bei-installation-von-opentap-9/671>\
**Category:** General\
**Created:** [April 29, 2022, 7:24am UTC](https://forum.opentap.io/t/fehlermeldung-bei-installation-von-opentap-9/671 "2022-04-29T07:24:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![arzbergerm](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@arzbergerm](https://forum.opentap.io/u/arzbergerm)\
**Post date:** [April 29, 2022, 7:24am UTC](https://forum.opentap.io/t/fehlermeldung-bei-installation-von-opentap-9/671/1 "2022-04-29T07:24:55Z")

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Hallo,  
Ich wollte heute das Installationspacket für Windows auf meinem Recher installieren, jedoch erhalte ich folgende Fehlermeldung : Failed to install (exitcode 0): Manche oder alle Identitätsverweise konnten nicht übersetzt werden. Kann mir jemand weiterhelfen was zu tun ist?

Grüße Michael

![image](https://us1.discourse-cdn.com/flex020/uploads/opentap/original/1X/cd8c8e24f114dc1f3abd0e883cdba0197eba9a18.png)

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**Author:** ![brennen\_direnzo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.opentap.io/brennen_direnzo/32/6_2.png) [@brennen\_direnzo](https://forum.opentap.io/u/brennen_direnzo)\
**Post date:** [May 4, 2022, 3:51pm UTC](https://forum.opentap.io/t/fehlermeldung-bei-installation-von-opentap-9/671/2 "2022-05-04T15:51:44Z")

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@arzbergerm welcome! Sorry, but I will have to translate your post to English. I think that may get more people to help, since none of our German’s stepped up:  
“Hello,  
Today I wanted to install the installation package for Windows on my computer, but I get the following error message: Failed to install (exitcode 0): Some or all identity references could not be translated. Can someone help me what to do?”

@rolf_madsen or @stefan.holst any idea on this?

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**Author:** ![rolf\_madsen](https://avatars.discourse-cdn.com/v4/letter/r/43a26b/32.png) [@rolf\_madsen](https://forum.opentap.io/u/rolf_madsen)\
**Post date:** [May 4, 2022, 6:32pm UTC](https://forum.opentap.io/t/fehlermeldung-bei-installation-von-opentap-9/671/3 "2022-05-04T18:32:52Z")

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I cannot say much… While the installer window is open, I believe there should be log files inside:  
`C`:\Users[username]\AppData\Local\Temp\OpenTap-installer-[id]

I think those may contain a clue as to what went wong.

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**Author:** ![alexander.larsen](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@alexander.larsen](https://forum.opentap.io/u/alexander.larsen)\
**Post date:** [May 11, 2022, 8:52am UTC](https://forum.opentap.io/t/fehlermeldung-bei-installation-von-opentap-9/671/4 "2022-05-11T08:52:55Z")

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This was also reported on GitHub: [Consistent installer failure (because of OS language?) · Issue #548 · opentap/opentap · GitHub](https://github.com/opentap/opentap/issues/548)

There was a localization issue in the old version of the installer. This will be fixed in OpenTAP 9.18