# TUI editor freeze issue

**URL:** <https://forum.opentap.io/t/tui-editor-freeze-issue/1062>\
**Category:** General\
**Tags:** python\
**Created:** [March 7, 2023, 10:40am UTC](https://forum.opentap.io/t/tui-editor-freeze-issue/1062 "2023-03-07T10:40:19Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Valerio.Pirrera](https://avatars.discourse-cdn.com/v4/letter/v/8edcca/32.png) [@Valerio.Pirrera](https://forum.opentap.io/u/Valerio.Pirrera)\
**Post date:** [March 7, 2023, 10:40am UTC](https://forum.opentap.io/t/tui-editor-freeze-issue/1062/1 "2023-03-07T10:40:20Z")

</div>

Hi all, I’m tryng to use first time the TUI editor. I am seeing this issue: when I try to insert a new test step (F2 key) the editor seems to be totally freezed . No other key can be used, I can’t choose any other option.  
The only solution is get out from the window and open it again.

---

<div class="post-metadata">

**Author:** ![alexander.larsen](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@alexander.larsen](https://forum.opentap.io/u/alexander.larsen)\
**Post date:** [March 8, 2023, 8:17am UTC](https://forum.opentap.io/t/tui-editor-freeze-issue/1062/2 "2023-03-08T08:17:30Z")

</div>

Hi pirrerav, welcome to the forum!

I haven’t seen this TUI issue before. Can you post the output of `tap package list -i` ?  
Are you on Windows or Linux?

---

<div class="post-metadata">

**Author:** ![Valerio.Pirrera](https://avatars.discourse-cdn.com/v4/letter/v/8edcca/32.png) [@Valerio.Pirrera](https://forum.opentap.io/u/Valerio.Pirrera)\
**Post date:** [March 9, 2023, 9:16am UTC](https://forum.opentap.io/t/tui-editor-freeze-issue/1062/3 "2023-03-09T09:16:44Z")

</div>

Hi Alexander, thanks for the reply!  
I’m using Windows 10. This is the command output

C:\Program Files\OpenTAP\>tap package list -i  
CSV - 9.11.0+98498e58 - installed  
Developer’s System CE - 9.17.4+5e508f08 - installed  
Editor CE - 9.17.4+5e508f08 - installed  
Keysight Licensing - 1.2.2+b06a51aa - installed  
OpenTAP - 9.19.5+6210d651 - installed  
OSIntegration - 1.4.2+15f32a31 - installed  
Python - 2.2.0+31a47a25 - installed  
PythonExamples - 3.0.2-rc.3+114f90d5 - installed  
REST-API - 2.10.1-beta.19+42e6a39b - installed - requires license KS8106A or TAP\_RestApi  
Results Viewer CE - 9.17.4+5e508f08 - installed  
SDK - 9.17.4+ea67c63a - installed  
SQLite and PostgreSQL - 9.4.2+3009aace - installed  
TUI - 1.0.0+48ed6e30 - installed  
Visual Studio SDK CE - 1.2.6+ef0ad804 - installed  
WPF Controls - 9.17.4+5e508f08 - installed

About issue, also a colleague of mine experienced it.

---

<div class="post-metadata">

**Author:** ![rolf\_madsen](https://avatars.discourse-cdn.com/v4/letter/r/43a26b/32.png) [@rolf\_madsen](https://forum.opentap.io/u/rolf_madsen)\
**Post date:** [March 12, 2023, 1:58am UTC](https://forum.opentap.io/t/tui-editor-freeze-issue/1062/4 "2023-03-12T01:58:28Z")

</div>

Hi @Valerio.Pirrera,

Could you try upgrading to version 3 of the Python package?

Otherwise you should probably remove PythonExamples, those packages are not compatible.

It looks a bit like you have a broken combination of packages. You didn’t get any warnings about this?

---

<div class="post-metadata">

**Author:** ![Valerio.Pirrera](https://avatars.discourse-cdn.com/v4/letter/v/8edcca/32.png) [@Valerio.Pirrera](https://forum.opentap.io/u/Valerio.Pirrera)\
**Post date:** [March 16, 2023, 7:08am UTC](https://forum.opentap.io/t/tui-editor-freeze-issue/1062/5 "2023-03-16T07:08:21Z")

</div>

Hi all,  
thansk again for the reply. I didn’t notice python version was so old, now I have no issue with TUI.