I am using this on several PC’s and the same Keysight account. One of them starts the Authentiocation app but eventually gets a system error. Is there a server issue?
( I also tried re-installing)
Hi, can you attach the log files ({OpenTapInstalledDirectory}\SessionLogs) so that we can investigate the cause of the problem?
Looks like an autoupdate failed…
Latest.txt (9.4 KB)
I manually uninstalled Useage Statistics then the process completed normally and started up EditorX
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Glad that you had the issue resolved.