Unable to open the editor from another user account on the same PC

We have installed OpenTAP on a PC with a particular user login. We are now attempting to open the editor from another user login on the same PC but the application crashes. From the logs I can see that the application exits because its not able to find the EULA. How do I fix it so that all users of a PC are able to access it?

Hi @shwethakh,

Can you share the full log file? It should be in SessionLog/Latest.txt

Hello, attached.
Latest_error.txt (12.2 KB)

Hi @shwethakh ,

The 9.17.5 community edition has been out of support for a few years, and there is no replacement currently. From the session log, it looks like the application tries to show the EULA but fails immediately. I can’t really help you with this issue.

We are planning to release a cross platform version of Editor with community licensing in the near future. Would you be interested in a preview build?

Best,
Alexander